Wiki's are definitely "on my radar" so to speak. Whether creating them to facilitate behind the scenes communication or teaching our student how to discern the quality of the information provided on Wiki's (see my post: The wonderful world of Wiki) collaborative information tools are a part of the library world.
Those of us who provide reference at my academic library keep a Wiki for the courses and questions that occur year after year without fail. It is a wonderfully easy application, we use PBWiki, that we can add to as needed. It is easily referenced when and where we need it and helps us provide seamless reference service. It is also great for familiarizing those of us who provide reference with the "hot topics" brought to the desk and can therefore inform our acquisitions decisions, as well.
I have far less experience, however, using a Wiki for our front end users, and while some of the book applications were interesting I am not completely sold on them as a worthwhile endeavor in the academic library setting.
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